PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS WEBSITE.
This website is operated by Tazz Sports NZ Ltd (collectively, "us", "we" or "Tazz Sports ").
By accessing or using Tazz Sports websites or services (collectively the "Website") you signify that you have read, understand and agree to be bound by these ‘Terms of Use’ and any other applicable law, whether or not you are a registered member of Tazz Sports. Tazz Sports may change these Terms of Use at any time without notice, effective upon its posting to the Website. You agree to review these Terms of Use regularly to make yourself aware of any changes. Your continued use of the Website shall be considered your acceptance to the revised Terms of Use. If you do not agree to these Terms of Use, please do not use this Website.
RETURNS PROCESS
Full refund/Money back for products returned with 30 days of purchase (in the same condition as they were received).
PRODUCT ORDERS
All orders placed through the Website are subject to Tazz Sports acceptance. This means that Tazz Sports may refuse to accept or may cancel any order, whether or not the order has been confirmed, for any or no reason, and without liability to you or anyone else. If your credit card has already been charged for an order that is later cancelled, Tazz Sports will issue you a refund (We do no store any of credit card information, we use third parties EWAY for online transactions).
PRE-SALE PRODUCT ORDERS
A pre-order (or pre-sale) does require you to pay in advance of the items being delivered to you at the time of you placing the order(sale).
You can cancel your order at any time. Contact us using your web order number in the subject line of the email.
Allow enough time for shipments to arrive to you. The timeline varies depending on the item and its delivery time to us from the supplier/manufacture. We do highlight on the product page when delivery is planned for but in some instances there could be variances in the for seen timeline.
If you place pre-order items in the same order with other products on our site, all the non-pre-order items will be shipped and the pre-order item(s) will ship separately.
Remember: you are ordering items that are not in stock and items that need to be ordered in. This means there is a potential manufacturing delays which may delay your shipment.
WARRANTY CLAIMS AND REPLACEMENTS
Tazz Sports is not legally bound to replace, refund or repair any used product deemed faulty until the product manufacturer, importer or supplier authorises such a claim after inspecting the damaged, faulty or unsuitable product. Please ensure that you return any unsatisfactory product immediately for inspection. Requests for replacement or credit without inspection or proof of purchase may be declined.
Cricket bats will be considered under warranty for a period of 12 months from date of purchase.
PERSONALISED ITEMS
Tazz Sports regrets that once an order containing personalised items has been validated it cannot be changed or cancelled. This includes cricket bats which have been knocked in or modified in anyway.
All personalised items cannot be returned unless deemed to have a genuine fault of manufacture.
MULTIPLE PROMOTIONS
Please note that any promotions/offers on the website cannot be used in conjunction with any other discounts. Promotions/offers on one of the Tazz Sports websites will only usually apply to that particular website.
LINKS
Tazz Sports may provide links to websites owned by Tazz Sports and/or websites that are owned by third parties that are not connected with Tazz Sports. All links are provided for your convenience only. Access to websites that are owned by third parties is at your own risk and Tazz Sports has no responsibility or liability for such third party websites.
AVAILABILITY
Tazz Sports will endeavour to ensure that this website is fully operational at all times. However we cannot guarantee that the website will be fault free. In particular, access to this website may be interrupted or restricted to allow for emergency or routine repairs or maintenance to be carried out or the introduction of new facilities or services.
ALTERATIONS
We may amend this website and our services in any way and at any time with or without notice to you.
Privacy:
Tazz Sports will not store your credit card information.
SECURITY
Your payment is processed through eWAY Payment Gateway. eWAY secures all your customer and credit-card data with military-grade software and servers, and the highest level of encryption available. Tazz Sports Limited will not store or transfer any of your credit card information. All data is transferred using eWAYs secure servers.